Frequently Asked Questions

From January, 1 to May 31 and from September 16 to December 31:

100% full refund of accommodation fees for all cancellation made at least 7 days before the day of the check-in.

Cancellation less than 7 days in advance: 50% refund of accommodation fees.

*If the guest arrives and decides to leave before planned, the nights not taken will not be refundable.

High Season: June 1 to September 15:

100% refund for all cancellation made at least 30 days prior to the day of the check-in.

No refund will be made for cancellations made less than 30 days in advance from the day of check –in.

*If the guest arrives and decides to leave before the scheduled, non-enjoyable nights will not be refunded.

All our units are non-smoking units.

Check in will be from 3 pm onwards and Check out until 11 am.

Cable net: 100 megas

Wifi : 40 megas

Faro’s airport – 75 km (approx. 50 min drive)

Albufeira – 45 km (approx. 40 min drive)

Portimão – 6 km (approx. 10 min drive)

Sagres – 55 km (approx. 50 min drive)

Tavira – 100 km (approx. 1 hour drive)

Vilamoura – 60 km (approx. 45 min drive)

Lisbon – 285 km (approx. 2hr 40 drive)

Spanish border – 125 km (approx. 1hr 20 drive)

Seville – 260 km (approx. 2hr 40 drive)

All distances have been rounded up.

Have More Questions?

If you have a question about our services, you need assistance.

Contact Us.